Customer Support Engineer

Efficient Distributor Pvt Ltd has an opening for a Customer Support Engineer based in Darshan Purwa, Kanpur. The pay goes up to ₹30,000/month. The team is filling 5 vacancies.

Employer’s description

Job Title: Customer Support Engineer (Cse) Company: Efficient Distributors Pvt. Ltd. Location: Darshanpurva, Kanpur Department: Sales & Customer Support About The Company Efficient Distributors Pvt. Ltd. Is An Authorized Distributor Of Leading Industrial Brands, Providing High-Quality Bearings, Power Transmission Products, Valves, And Engine. 1 - 2 Years Experience Compulsory. | Skills Needed : Email, Computer | Basic Excel, Quotation Management

Salary

You will be paid ₹20,000 – ₹30,000 per month.

What the job involves

• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Comfortable with Basic Excel, Computer, Email, Quotation Management
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Email, Computer
• Basic Excel, Quotation Management
• Someone calm under pressure and customer-first

Job at a glance

• Job location: Darshan Purwa, Kanpur, Uttar Pradesh
• Work type: Work from office
• Openings: 5
• Employment type: Full time
• Working hours: 10:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

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