International Voice Process Agent

Eight 8 Commuincations and Business Services wants to bring on an International Voice Process Agent for its Ghatkopar West, Mumbai team. The team is filling 15 vacancies. The pay goes up to ₹35,000/month.

Note from the employer

Immediate Joiners Preferredrole & Responsibilities:Make Outbound Cold Calls To Uk Customers For Motor Warranty Salesexplain Motor Warranty Plans, Coverage, And Benefitshandle Objections And Close Sales Professionallyfollow Up With Potential Customers And Maintain Recordsachieve Daily And Monthly Sales Targetsfreshers And Experienced Candidates. 1 - 2 Years Experience Compulsory. | Type : Outbound | Languages : English

Salary

The salary for this role is ₹15,000 – ₹35,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with English, Outbound
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Languages: English
• A customer-first, calm under pressure attitude

Your responsibilities

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Ghatkopar West, Mumbai, Maharashtra
• Working hours: 1.30 PM - 10:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Work from office
• Vacancies: 15
• Interview timings: FRIDAY

If this job suits you, apply now — shortlisted candidates will be contacted by Eight 8 Commuincations and Business Services.