Senior Telesales Specialist

Looking for a Senior Telesales Specialist role in Ghatkopar West, Mumbai? Eight 8 Commuincations is hiring now. There are 7 open positions. Salary is up to ₹40,000/month.

Employer’s description

Contact Potential And Existing Uk-Based Customers Via Phone, Email, And Online Platforms. Present And Promote Company Products/Services To Uk Clients. Understand Customer Needs And Provide Suitable Solutions. Generate Leads And Convert Them Into Sales Opportunities. Type : Sales, Outbound, International | Languages : English

Compensation

Compensation: ₹20,000 – ₹40,000 per month.

Who can apply

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Skills: English, International, Outbound, Sales
• Good English
• Freshers can apply
• Type: Sales, Outbound, International
• Languages: English
• You are polite and patient

What you will do

As a Senior Telesales Specialist, your work will include:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy

Job details

• Work location: Ghatkopar West, Mumbai, Maharashtra
• Employment type: Full time
• Interview: 2:00 PM - 9:00 PM | Monday to Saturday
• Vacancies: 7
• Work mode: Work from office
• Timings: 2:30 PM - 11:30 PM | Monday to Saturday

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