Virtual Relationship Officer

Ekosh Financial Services (P) Ltd wants to bring on a Virtual Relationship Officer for its Andheri East, Mumbai team. You can earn up to ₹30,000/month. There are 5 open positions.

Employer’s description

Proactive Engagement With Ifas (B2B) Partners & Direct Investors (B2C) By Telesales & Virtual Engagementdirect Engagement Thru Virtual Meetings, One On One Calls, Webinars To Build B2B Channelengage With Channel Partners & Prospect Customers For Wealth Products(Fixed Income,P2P,Insurance,Mfs)Leverage Digital Campaigns To Build The Prospecting Funne. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Candidate profile

• 1–2 years of relevant experience
• Education: Graduate
• Good knowledge of English and Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi
• A patient, customer-first attitude

Salary and benefits

Salary: ₹22,000 – ₹30,000 per month, based on skills and experience.

Key responsibilities

• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Andheri East, Mumbai, Maharashtra
• Work type: Office-based
• Timings: 9:00 AM - 6:00 PM | Monday to Friday| Saturday 9:00 AM - 1:15 pm
• Job type: Full time
• Vacancies: 5
• Interview: 9:00 AM - 6:00 PM

Ready to start? Upload your resume and apply to Ekosh Financial Services (P) Ltd today.