Team Leader

Join Ekta Property as a Team Leader in Ghansoli, Mumbai. The team is filling 2 vacancies. Salary is up to ₹40,000/month.

Note from the employer

Real Estate Consultant Firm Looking For To Someone Take Care Of Negotiation Between Customer And Developer To Understand The Customer Requirement And Suggest The Project Accordingly Atleast Have Experience In Airoli -Vashi Real Estate For More Than 13 Years. More Than 2 Years Experience Compulsory. | Type : Outbound | Marketing | Languages : English, Hindi, Marathi

What we are looking for

• 2+ years of experience in a similar role
• Graduate or equivalent
• Skills: English, Hindi, Marathi, Marketing, Outbound
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Marketing
• Languages: English, Hindi, Marathi
• A polite, customer-first attitude

Roles and responsibilities

Here is what a typical day looks like:

• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status

Pay and perks

The salary for this role is ₹30,000 – ₹40,000 per month.

Position details

• Job location: Ghansoli, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Shift: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based
• Openings: 2

Apply today and take the next step in your career with Ekta Property.