Telecaller

Looking for a Telecaller role in Thane, Mumbai? Ekum Pharmaceuticals is hiring now. No experience? You can still apply. The pay goes up to ₹25,000/month. The team is filling 20 vacancies.

Note from the employer

Sales Should Be Done. Type : Outbound, Sales | Languages : Telugu, Marathi, Hindi, English

Salary

Compensation: ₹12,000 – ₹25,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy.
• Log every interaction and its outcome in the support system

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of English, Hindi, Marathi, Outbound, Sales and Telugu
• Basic English
• Freshers can apply
• Type: Outbound, Sales
• Languages: Telugu, Marathi, Hindi, English
• You are customer-first and calm under pressure

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Work type: On-site
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 20

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