Operation Executive

Join Electra Power Solution as an Operation Executive in Kalyan West, Mumbai. The pay goes up to ₹25,000/month.

Employer’s description

Responsible For Managing Day To Day Operations, Checking And Updating Targets. More Than 2 Years Experience Compulsory. | Basic Excel | Skills Needed : Email, Tally, Computer

Candidate profile

• At least 2 years of relevant experience
• 12th Pass or equivalent
• Comfortable with Basic Excel, Computer, Email, Tally
• Basic English
• More Than 2 Years Experience Compulsory.
• Basic Excel
• Skills Needed: Email, Tally, Computer

Key responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹20,000 – ₹25,000 per month.

Job details

• Job location: Kalyan West, Mumbai, Maharashtra
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Timings: 10:30 am - 8:30 pm | Sunday to Friday
• Work mode: Office-based

Ready to start? Upload your resume and apply to Electra Power Solution today.