Customer Care Executive

Elevate Hiring (Opc) Private Limited has an opening for a Customer Care Executive based in Sector 63 - Noida, Delhi. 30 candidates will be hired for this role. The pay goes up to ₹25,000/month. Freshers can apply.

In the employer’s words

Hiring: Customer Delight Executive (Zomato)Role: Customer Delight & Image Quality Auditwork Schedule: 6 Days Working | Rotational Shifts (9-Hr Shift With 1-Hr Break)Training: 9+1 Dayssalary Package:Fresher: In-Hand: 20,000Experienced: In-Hand: 25,000 (As Per Exp.)Language Openings (Total: 100 Seats): English & Hindi. Type : Domestic | Languages : Hindi, English

What we are looking for

• Ideal for freshers starting their career
• Education: 12th Pass
• Good knowledge of Domestic, English and Hindi
• Good English
• Freshers can apply
• Type: Domestic
• Languages: Hindi, English
• A patient, customer-first attitude

What you will do

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Salary

Compensation: ₹20,000 – ₹25,000 per month.

Position details

• Work location: Sector 63 - Noida, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Openings: 30
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Apply today and take the next step in your career with Elevate Hiring (Opc) Private Limited.