Customer Care Executive

Elevate X Solutions is looking for a Customer Care Executive to join its team in Sector 127 - Noida, Delhi. There are 20 open positions. The pay goes up to ₹25,000/month.

In the employer’s words

Job Title: Customer Support Executive (Voice Process)Job Role:Handle Inbound Customer Calls And Resolve Customer Queries.Provide Excellent Customer Support And Ensure Customer Satisfaction.Promote And Upsell Products/Services To Existing Customers.Maintain Accurate Customer Records In The System.Achieve Daily And Monthly Performance Targets. Type : Domestic, Outbound, Inbound, Sales | Languages : Hindi, English

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound, Sales
• Good English
• Freshers can apply
• Type: Domestic, Outbound, Inbound, Sales
• Languages: Hindi, English
• Someone customer-first and patient

What the job involves

Here is what a typical day looks like:

• You will meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA.
• You will identify upsell opportunities where relevant.

Compensation

Compensation: ₹15,000 – ₹25,000 per month.

Quick facts

• Job location: Sector 127 - Noida, Delhi, Delhi
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work type: On-site

Click Apply to send your profile to Elevate X Solutions. It takes less than a minute.