Technical Support Executive

A new Technical Support Executive role is open at Elxer Consultancy Private Limited, remote. 4 candidates will be hired for this role. You can earn up to ₹14,000/month.

Note from the employer

Handle Customer Queries Related To Internet Connectivity, Wi-Fi, Router, And Network Issues Via Calls, Emails, Or Support Tickets.Diagnose And Troubleshoot Broadband, Ftth, And Networking Issues Remotely.Guide Customers Through Step-By-Step Solutions For Resolving Technical Problems.Escalate Unresolved Issues To The Appropriate Technical Teams. Languages : Hindi, English

Salary

Salary: ₹11,000 – ₹14,000 per month, based on skills and experience.

Requirements

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English and Hindi
• Male Only
• Basic English
• Freshers can apply
• Languages: Hindi, English
• Someone customer-first and polite

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• You will escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: remote
• Work mode: Work from home
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Working hours: 10.00 AM - 6:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 4

Apply today and take the next step in your career with Elxer Consultancy Private Limited.