Customer Care Executive

Join Emagn Solutions Private Limited as a Customer Care Executive in Sector 63 - Noida, Delhi. The pay goes up to ₹25,000/month. The team is filling 5 vacancies.

Note from the employer

We Are Seeking A Highly Motivated And Dedicated Customer Care Executive To Join Our Dynamic Team. In This Role, You Will Be The First Point Of Contact For Our Customers, Assisting With Inquiries, Troubleshooting Issues, And Ensuring An Exceptional Customer Experience. Your Role Will Be Key To Driving Customer Satisfaction By Effectively Addressing. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Tamil, Telugu, Hindi, English

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with English, Hindi, Inbound, Outbound, Tamil, Telugu
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Tamil, Telugu, Hindi, English
• Someone polite and customer-first

Key responsibilities

As a Customer Care Executive, your work will include:

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• Meet quality, call-handling and satisfaction targets
• You will handle inbound and outbound customer calls, chats or emails.

Salary and benefits

You will be paid ₹20,000 – ₹25,000 per month.

Job at a glance

• Job location: Sector 63 - Noida, Delhi, Delhi
• Work mode: On-site
• Employment type: Full time
• Openings: 5
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Emagn Solutions Private Limited reviews applications regularly.