Work From Home - Client Relations Team Leader

Embrate Technologies wants to bring on a Work From Home - Client Relations Team Leader for its remote team. The pay goes up to ₹30,000/month. 2 candidates will be hired for this role.

Note from the employer

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Day-to-day work

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• You will log every interaction and its outcome in the support system.

Compensation

The salary for this role is ₹20,000 – ₹30,000 per month.

Skills and qualifications

• At least 2 years of relevant experience
• Graduate or equivalent
• Comfortable with English, Hindi
• Good English
• Work from home
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• You are customer-first and patient

Job at a glance

• Location: remote
• Vacancies: 2
• Timings: 9:00 AM - 6:00 PM | Monday to Saturday, Share a WhatsApp before call. Please only call between 4pm to 5pm Monday to Frid
• Work mode: Fully remote
• Job type: Full time
• Interview: 4:00 PM - 5:00 PM | Monday to Friday , Please whatsapp before call.

Apply today and take the next step in your career with Embrate Technologies.