Field Collection Executive

Enlist Management Consultants Private Limited (Enlist Management Consultants Pvt Ltd) is looking for a Field Collection Executive to join its team in Goregaon East, Mumbai. The pay goes up to ₹20,000/month. 10 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary

You will be paid ₹15,000 – ₹20,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of Typing speed, Active listening, CRM tools and Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Day-to-day work

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Job at a glance

• Work location: Goregaon East, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Openings: 10
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site

Apply today and take the next step in your career with Enlist Management Consultants Private Limited (Enlist Management Consultants Pvt Ltd).