Collection Telecaller / Supervisor

Enlist Management Consultants Private Limited (Enlist Management Consultants Pvt Ltd) wants to bring on a Collection Telecaller / Supervisor for its Goregaon East, Mumbai team. There are 20 open positions. Salary is up to ₹25,000/month.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Requirements

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are polite and calm under pressure

Your responsibilities

• Follow call scripts and update customers on ticket status
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

What you get

Compensation: ₹18,000 – ₹25,000 per month.

Quick facts

• Location: Goregaon East, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 20
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Apply today and take the next step in your career with Enlist Management Consultants Private Limited (Enlist Management Consultants Pvt Ltd).