Field Collection Executive

Looking for a Field Collection Executive role in Dombivali, Mumbai? Enlist Management Consultants Private Limited is hiring now. The pay goes up to ₹20,000/month. 15 candidates will be hired for this role.

Employer’s description

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Key responsibilities

• Follow call scripts and update customers on ticket status
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

What you get

The salary for this role is ₹18,000 – ₹20,000 per month.

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: Tenth Pass
• Good knowledge of Active listening, Verbal communication, CRM tools and Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Quick facts

• Work location: Dombivali, Mumbai, Maharashtra
• Openings: 15
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Enlist Management Consultants Private Limited reviews applications regularly.