Field Collection Executive

Looking for a Field Collection Executive role in Goregaon East, Mumbai? Enlist Management Consultants Private Limited is hiring now. 10 candidates will be hired for this role. The pay goes up to ₹20,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Comfortable with Complaint handling, Typing speed, CRM tools, Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are patient and customer-first

What the job involves

As a Field Collection Executive, your work will include:

• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Quick facts

• Location: Goregaon East, Mumbai, Maharashtra
• Vacancies: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Office-based

Click Apply to send your profile to Enlist Management Consultants Private Limited. It takes less than a minute.