Field Collection Executive

Start your next role as a Field Collection Executive with Enlist Management Consultants Private Limited in Mira Road, Mumbai. There are 2 open positions. The pay goes up to ₹22,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

Salary

Compensation: ₹18,000 – ₹22,000 per month.

Candidate profile

• 1–2 years of relevant experience
• Minimum qualification: Tenth Pass
• Good knowledge of Active listening, Hindi and English, CRM tools and Verbal communication
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

Roles and responsibilities

As a Field Collection Executive, your work will include:

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You'll handle inbound and outbound customer calls, chats or emails.

Position details

• Location: Mira Road, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Enlist Management Consultants Private Limited.