Tele Collection

Enlist Management Consultants Private Limited has an opening for a Tele Collection based in Goregaon East, Mumbai. The team is filling 5 vacancies. The pay goes up to ₹20,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• 1–2 years of relevant experience
• Education: Tenth Pass
• Comfortable with English, Hindi, Marathi
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• You are calm under pressure and polite

Roles and responsibilities

• Escalate complex cases to the right team within the SLA
• You'll handle inbound and outbound customer calls, chats or emails.
• You will resolve queries and complaints with patience and accuracy.
• You'll identify upsell opportunities where relevant.
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status

Quick facts

• Location: Goregaon East, Mumbai, Maharashtra
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5

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