Telecaller Outbound

A new Telecaller Outbound role is open at Envision Overseas Education Consultants LLP, Lower Parel West, Mumbai. No experience? You can still apply. The team is filling 2 vacancies. The pay goes up to ₹25,000/month.

Employer’s description

Key Responsibilities: Make Outbound Calls To Students And Parents To Explain Services Related To Overseaseducation. Understand Student Requirements And Provide Accurate Information On Courses, Countries,Universities, And Visa Processes. Follow Up Consistently With Leads Generated Through Marketing Campaigns, Referrals, Andwalk-Ins. Sched. Type : Outbound | Languages : English

Compensation

The salary for this role is ₹10,000 – ₹25,000 per month.

What we are looking for

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: English, Outbound
• Good English
• Freshers can apply
• Type: Outbound
• Languages: English
• You are patient and calm under pressure

Roles and responsibilities

• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job details

• Location: Lower Parel West, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Employment type: Full time
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Envision Overseas Education Consultants LLP.