Chat Support

A new Chat Support role is open at EPIC Solutions, Malad, Mumbai. 30 candidates will be hired for this role. Great for first-time job seekers. The pay goes up to ₹24,000/month.

Employer’s description

First Source Hiring For Chat Support To Solve Customer Queries On Chat 18,000 To 24,000 In-Hand. Mostly, We Are Hiring For Graduate Fresher Interested Candidate Share Me Their Cv On This Number All Round Will Be Telephonic. Hsc With 6 Month Of Experience In An International Bpo And Graduate Fresher Can Also Apply. Type : International, Inbound | Languages : English

Compensation

You will be paid ₹18,000 – ₹24,000 per month.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Eligibility

• Freshers are welcome to apply
• Education: Graduate
• Skills: English, Inbound, International
• Good English
• Freshers can apply
• Type: International, Inbound
• Languages: English

Job details

• Job location: Malad, Mumbai, Maharashtra
• Work type: Work from office
• Openings: 30
• Interview timings: 11:00 AM - 6:00 PM| Monday to Friday
• Employment type: Full time
• Working hours: Rotational shift with 2 rotational week off

Ready to start? Upload your resume and apply to EPIC Solutions today.