Email Support Executive

EPIC Solutions is looking for an Email Support Executive to join its team in Turbhe, Mumbai. There are 30 open positions. The pay goes up to ₹18,000/month.

Employer’s description

90% Email & Chat | 10% Voice Hsc + Bpo Experience / Graduate Freshers 30 Wpm Typing Required Good English & Versant Level 4+ Girls: 9 Am9 Pm Boys: 9 Am12 Am Rotational Off Salary: 22500 Ctc 18 K In Hand Location Turbhe (Centralized Pickup And Drop Available). 1 - 2 Years Experience Compulsory. | Type : Domestic, International, Inbound, Outbound, Sales | Languages : English

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Skills: Domestic, English, Inbound, International, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, International, Inbound, Outbound, Sales
• Languages: English
• You are calm under pressure and polite

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You'll follow call scripts and update customers on ticket status.

Salary and benefits

You will be paid ₹17,000 – ₹18,000 per month.

Position details

• Work location: Turbhe, Mumbai, Maharashtra
• Work type: Office-based
• Timings: Girls: 9 AM 9 PM & Boys: 9 AM 12 AM Rotational Off (Any 9 hours)
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by EPIC Solutions.