International Customer Support

Epic Solutions has an opening for an International Customer Support based in Bhayander, Mumbai. You can earn up to ₹30,000/month. 30 candidates will be hired for this role.

Note from the employer

Handle Inbound And Outbound Calls From International Customers Professionally And Efficiently Provide Accurate Information, Support, And Resolutions To Customer Queries And Concerns Maintain A High Level Of Customer Satisfaction Through Excellent Communication And Problem-Solving Skills. 1 - 2 Years Experience Compulsory. | Type : International, Inbound | Languages : English

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English, Inbound and International
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound
• Languages: English
• You are polite and calm under pressure

What you get

Salary: ₹28,000 – ₹30,000 per month, based on skills and experience.

What you will do

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Bhayander, Mumbai, Maharashtra
• Shift: 7:30 PM 4:30 AM / 8:30 PM 5:30 AM | Monday to Friday (Saturday Sunday Off)
• Vacancies: 30
• Employment type: Full time
• Work type: On-site
• Interview: Virtual Interview Monday to Friday

Apply today and take the next step in your career with Epic Solutions.