Email Support Executive

Epicenter wants to bring on an Email Support Executive for its Bhayander West, Mumbai team. The pay goes up to ₹18,000/month. The team is filling 30 vacancies.

Note from the employer

Email Process Blended Process. Type : Outbound, Domestic | Languages : English, Hindi

Salary and benefits

Compensation: ₹15,000 – ₹18,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Outbound
• Good English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: English, Hindi
• A patient, customer-first attitude

What you will do

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: Bhayander West, Mumbai, Maharashtra
• Vacancies: 30
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Work mode: Office-based
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Job type: Full time

Apply today and take the next step in your career with Epicenter.