Customer Care Executive

Epictus Solutions India Pvt Ltd is looking for a Customer Care Executive to join its team in Koramangala, Bengaluru. You can earn up to ₹25,000/month. 30 candidates will be hired for this role.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. 1 - 2 Years Experience Compulsory. | Type : Sales, Outbound, Inbound | Languages : Hindi, Kannada, Tamil, Telugu, Kannada, Hindi

Candidate profile

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with Hindi, Inbound, Kannada, Outbound, Sales, Tamil, Telugu
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales, Outbound, Inbound
• Languages: Hindi, Kannada, Tamil, Telugu, Kannada, Hindi

Roles and responsibilities

In this role, you will:

• You will log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Salary

You will be paid ₹19,000 – ₹25,000 per month.

Job details

• Work location: Koramangala, Bengaluru, Karnataka
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Friday
• Work mode: Office-based
• Vacancies: 30

Interested? Apply now on BetterJobs with your resume — Epictus Solutions India Pvt Ltd reviews applications regularly.