Telecaller

Join Equest Academic Pvt Ltd as a Telecaller in Kandivali East, Mumbai. The team is filling 5 vacancies. You can earn up to ₹18,000/month.

Employer’s description

Make Outbound Calls To Promote And Sell Products Or Services. Address Customer Queries, Negotiate Deals, And Meet Sales Targets. Maintain Detailed Call Records And Follow Up With Leads Effectively. (Alternative Number 8169032502). Type : Sales, Outbound, Inbound | Languages : Hindi, English

What the job involves

Your main tasks will be to:

• Handle inbound and outbound customer calls, chats or emails
• You will log every interaction and its outcome in the support system.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Salary and benefits

You will be paid ₹15,000 – ₹18,000 per month.

Eligibility

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Outbound and Sales
• Good English
• Freshers can apply
• Type: Sales, Outbound, Inbound
• Languages: Hindi, English
• A customer-first, calm under pressure attitude

Job details

• Job location: Kandivali East, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 5
• Work type: On-site
• Working hours: 4.00 PM - 8:00 PM | Monday to Saturday

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