Field Executive

Ericson Insurance Tpa Private Limited has an opening for a Field Executive based in Navi Mumbai, Mumbai. There are 2 open positions. The pay goes up to ₹15,000/month.

Employer’s description

Visit Hospital For Investigation And Collection And Submission Of Reports. 1 - 2 Years Experience Compulsory.

What the job involves

• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.

Compensation

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Verbal communication, Typing speed, Hindi and English and Complaint handling
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Someone patient and polite

Job details

• Job location: Navi Mumbai, Mumbai, Maharashtra
• Employment type: Full time
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2

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