Field Officer

Ericson Insurance Tpa Private Limited is hiring a Field Officer in Navi Mumbai, Mumbai. Salary is up to ₹15,000/month. 5 candidates will be hired for this role.

Note from the employer

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory.

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

What the job involves

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails

Who can apply

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Comfortable with Verbal communication, Complaint handling, Typing speed, Hindi and English
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• A customer-first, calm under pressure attitude

Job details

• Job location: Navi Mumbai, Mumbai, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 5
• Work type: On-site

Interested? Apply now on BetterJobs with your resume — Ericson Insurance Tpa Private Limited reviews applications regularly.