Customer Care Associate

Looking for a Customer Care Associate role in Shivaji Nagar, Bengaluru? Esatisfy Hrsolutiions Private Limited is hiring now. You can earn up to ₹24,000/month. There are 5 open positions.

Note from the employer

We Are Hiring For Flipkart Fraud Risk Management Semi Voice Process. Type : Inbound, Outbound, Domestic | Languages : Hindi

Who can apply

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with Domestic, Hindi, Inbound, Outbound
• Male Only
• Good English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: Hindi
• A calm under pressure, customer-first attitude

Pay and perks

Compensation: ₹20,000 – ₹24,000 per month.

Your responsibilities

• You will identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Job details

• Job location: Shivaji Nagar, Bengaluru, Karnataka
• Employment type: Full time
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 5
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Work mode: On-site

Ready to start? Upload your resume and apply to Esatisfy Hrsolutiions Private Limited today.