Customer Care Associate

Esatisfy Hrsolutiions Private Limited is looking for a Customer Care Associate to join its team in Ranigunj, Hyderabad. The team is filling 10 vacancies. The pay goes up to ₹21,000/month.

Employer’s description

We Are Hiring For Premium Voice And Non-Voice Processes At Digitide. Type : Inbound, Domestic, Outbound | Languages : Hindi, Kannada, Malayalam

What you get

Compensation: ₹17,000 – ₹21,000 per month.

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with Domestic, Hindi, Inbound, Kannada, Malayalam, Outbound
• Female Only
• Good English
• Freshers can apply
• Type: Inbound, Domestic, Outbound
• Languages: Hindi, Kannada, Malayalam
• Someone calm under pressure and polite

What the job involves

As a Customer Care Associate, your work will include:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant

Job details

• Work location: Ranigunj, Hyderabad, Telangana
• Working hours: 09:30 am - 6:30pm | Monday to Saturday
• Employment type: Full time
• Work mode: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Vacancies: 10

Apply today and take the next step in your career with Esatisfy Hrsolutiions Private Limited.