Telecaller

Esoftsol Infocom Pvt Ltd wants to bring on a Telecaller for its Mira Road East, Mumbai team. Great for first-time job seekers. The pay goes up to ₹15,000/month. There are 2 open positions.

Note from the employer

Initiating Sales With Potential Customers Over The Phone. 2. Asking Questions To Engage Customers And Keep The Conversation Going. 3. Listening To The Customers' Needs To Generate Repeat Sales. 4. Gathering And Documenting Customer Information, Payment Methods, Purchases, And Reactions To Products. 5. Keeping Up To Date On All Produc. Marketing | Languages : Hindi, English

Eligibility

• Ideal for freshers starting their career
• Graduate or equivalent
• Skills: English, Hindi, Marketing
• Good English
• Freshers can apply
• Marketing
• Languages: Hindi, English
• Someone customer-first and polite

What the job involves

As a Telecaller, your work will include:

• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.
• You'll resolve queries and complaints with patience and accuracy.

What you get

The salary for this role is ₹10,000 – ₹15,000 per month.

Quick facts

• Location: Mira Road East, Mumbai, Maharashtra
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Esoftsol Infocom Pvt Ltd reviews applications regularly.