Telecaller

Start your next role as a Telecaller with Esoftsol Infocom Pvt Ltd in Mira Road East, Mumbai. Great for first-time job seekers. The team is filling 2 vacancies. You can earn up to ₹15,000/month.

In the employer’s words

1,Initiating Sales With Potential Customers Over The Phone. 2. Asking Questions To Engage Customers And Keep The Conversation Going. 3. Listening To The Customers' Needs To Generate Repeat Sales. 4. Gathering And Documenting Customer Information, Payment Methods, Purchases, And Reactions To Products. 5. Keeping Up To Date On All Product. Type : Sales, Domestic | Languages : Hindi, English

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Identify upsell opportunities where relevant

Skills and qualifications

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of Domestic, English, Hindi and Sales
• Female Only
• Good English
• Freshers can apply
• Type: Sales, Domestic
• Languages: Hindi, English
• You are patient and polite

Job details

• Work location: Mira Road East, Mumbai, Maharashtra
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Work mode: Office-based

Apply today and take the next step in your career with Esoftsol Infocom Pvt Ltd.