Technical Support Engineer

Ethan R Next Pvt Ltd is hiring a Technical Support Engineer in remote. You can earn up to ₹40,000/month.

In the employer’s words

Provide First-Level Technical Support Via Phone, Email, Chat, Or Remote Sessions. Installation, Configuration And Troubleshoot Issues Related To Document Management Software Applications. Log, Track, And Manage Customer Issues Using Ticketing Systems. Collaborate With Senior Engineers And Development Teams To Resolve Complex Technical Problems. More Than 2 Years Experience Compulsory. | SQL, Python

What the job involves

• Keep simple daily records of your work
• You will complete assigned tasks accurately and on time.
• Follow company processes and safety guidelines
• Maintain a professional attitude with customers and colleagues.
• Raise issues early and suggest practical fixes
• Coordinate with your supervisor and team members

What we are looking for

• 2+ years of experience in a similar role
• Minimum qualification: Graduate
• Skills: Python, Sql
• Good English
• More Than 2 Years Experience Compulsory.
• SQL, Python
• Someone punctual and reliable

Compensation

Compensation: ₹30,000 – ₹40,000 per month.

Quick facts

• Job location: remote
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Remote (work from home)
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time

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