Relationship Manager - Mice

Etrav Tech Limited (E Trav Tech Limited) wants to bring on a Relationship Manager - Mice for its Malad West, Mumbai team. Salary is up to ₹27,000/month.

In the employer’s words

Key Responsibilities:Drive Mice Sales By Acquiring And Managing Corporate Clientsunderstand Client Requirements And Propose Customized Group Travel & Event Solutionshandle End-To-End Coordination For Meetings, Incentive Trips, Conferences, And Exhibitionsbuild And Maintain Strong Client Relationships To Ensure Repeat Businesscoordinate With Ho. More Than 2 Years Experience Compulsory. | Languages : Hindi, English

Day-to-day work

• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails

Salary and benefits

The salary for this role is ₹22,000 – ₹27,000 per month.

Eligibility

• At least 2 years of relevant experience
• Graduate or equivalent
• Good knowledge of English and Hindi
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English
• A calm under pressure, patient attitude

Quick facts

• Work location: Malad West, Mumbai, Maharashtra
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Openings: 1
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Etrav Tech Limited (E Trav Tech Limited).