Customer Care Executive

Start your next role as a Customer Care Executive with Evok Store By Hindware, Noida in Sector 10 - Noida, Delhi. You can earn up to ₹21,000/month.

In the employer’s words

Calling Old Customers From Data Assessing Their Satisfaction Level. Updating Them About New Offers And Products. Handling Customer Complaints And Scheduling Customer Complaints. Taking Customer Follow Ups And Handling Greivances. Languages : Hindi, English

Day-to-day work

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy.

Compensation

Compensation: ₹15,000 – ₹21,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of English and Hindi
• Female Only
• Basic English
• Freshers can apply
• Languages: Hindi, English
• Someone calm under pressure and polite

Quick facts

• Location: Sector 10 - Noida, Delhi, Delhi
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Evok Store By Hindware, Noida.