Field Collection Executive

A new Field Collection Executive role is open at Excelions Solutions, All Mumbai, Mumbai. You can earn up to ₹22,000/month. The team is filling 5 vacancies.

In the employer’s words

We Are Looking For Experienced Dra-Certified Field Executives For Bank Collection & Recovery Work. Interested Candidates With Relevant Field Experience May Apply Immediately. Area Kurla To Mulund / Panvel To Vashi / Borivali To Virar. 1 - 2 Years Experience Compulsory.

What the job involves

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Salary

The salary for this role is ₹18,000 – ₹22,000 per month.

Requirements

• 1 to 2 years of experience in a similar role
• Education: Tenth Pass
• Good knowledge of CRM tools, Hindi and English, Complaint handling and Typing speed
• Male Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Quick facts

• Job location: All Mumbai, Mumbai, Maharashtra
• Vacancies: 5
• Work type: Work from office
• Interview: 11:30 AM - 5:00 PM | Monday to Saturday
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Excelions Solutions.