Customer Relationship Executive (Cr...

Excell Autovista Private Limited (Excell Autovista (P) Limited) is hiring a Customer Relationship Executive (Cr... in Kharghar, Mumbai. There are 20 open positions. You can earn up to ₹25,000/month.

Employer’s description

Job Title: Service Marketing Representative (Smr)Role & Responsibilities:- Calling Existing Customers For Vehicle Service Reminders And Follow-Ups- Generating And Confirming Service Appointments (Pms / Paid / Free Service)- Updating Customer Interaction Details Accurately In Crm- Ensuring Daily Calling Targets And Appointment Targets Are Achi. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : Marathi, Hindi, English

What you get

You will be paid ₹14,000 – ₹25,000 per month.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Marathi and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: Marathi, Hindi, English
• You are patient and customer-first

Key responsibilities

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• You'll handle inbound and outbound customer calls, chats or emails.
• Resolve queries and complaints with patience and accuracy

Quick facts

• Job location: Kharghar, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 20
• Work mode: Office-based
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with Excell Autovista Private Limited (Excell Autovista (P) Limited).