Customer Relationship Executive (Cr...

Start your next role as a Customer Relationship Executive (Cr... with Excell Autovista Private Limited (Excell Autovista (P) Limited) in Thane, Mumbai. Salary is up to ₹25,000/month. The team is filling 20 vacancies.

Note from the employer

Job Title: Service Marketing Representative (Smr)Role & Responsibilities:- Calling Existing Customers For Vehicle Service Reminders And Follow-Ups- Generating And Confirming Service Appointments (Pms / Paid / Free Service)- Updating Customer Interaction Details Accurately In Crm- Ensuring Daily Calling Targets And Appointment Targets Are Achi. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : Marathi, English, Hindi

Day-to-day work

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Candidate profile

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Marathi and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: Marathi, English, Hindi
• You are customer-first and polite

Salary

You will be paid ₹14,000 – ₹25,000 per month.

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20

Ready to start? Upload your resume and apply to Excell Autovista Private Limited (Excell Autovista (P) Limited) today.