Service Co-Ordinator

Excell Autovista Private Limited (Excell Autovista (P) Limited) is looking for a Service Co-Ordinator to join its team in Thane, Mumbai. You can earn up to ₹25,000/month. There are 2 open positions.

Note from the employer

Assessing Clients' Needspointing Clients Towards Services, Resources And Providers That Can Fulfil Their Needsexplaining To Clients How Our Solutions Can Resolve Their Pain Pointsoverseeing Job Training For The Client Care Teamresolving Issues That Arise Concerning The Delivery Of Our Servicesanswering Phone Calls And Emailsscheduling Appoint. 1 - 2 Years Experience Compulsory. | Languages : Marathi, Hindi, English

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi and Marathi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Marathi, Hindi, English
• A calm under pressure, patient attitude

What the job involves

• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.

Salary

Salary: ₹14,000 – ₹25,000 per month, based on skills and experience.

Job details

• Job location: Thane, Mumbai, Maharashtra
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: On-site
• Openings: 2
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Excell Autovista Private Limited (Excell Autovista (P) Limited).