Telecaller

Join Excell Autovista Private Limited (Excell Autovista (P) Limited) as a Telecaller in Thane, Mumbai. The pay goes up to ₹25,000/month. Freshers can apply. The team is filling 20 vacancies.

Note from the employer

Job Title: Service Marketing Representative (Smr)Role & Responsibilities:- Calling Existing Customers For Vehicle Service Reminders And Follow-Ups- Generating And Confirming Service Appointments (Pms / Paid / Free Service)- Updating Customer Interaction Details Accurately In Crm- Ensuring Daily Calling Targets And Appointment Targets Are Achi. Type : Outbound, Domestic | Languages : Marathi, Hindi, English

Who can apply

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Marathi and Outbound
• Basic English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Marathi, Hindi, English
• A calm under pressure, patient attitude

Pay and perks

Salary: ₹14,000 – ₹25,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Meet quality, call-handling and satisfaction targets
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy

Position details

• Location: Thane, Mumbai, Maharashtra
• Job type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Excell Autovista Private Limited (Excell Autovista (P) Limited).