Telecaller Outbound

Excell Autovista Private Limited (Excell Autovista (P) Limited) has an opening for a Telecaller Outbound based in Thane, Mumbai. There are 10 open positions. The pay goes up to ₹25,000/month.

Note from the employer

Job Title: Service Marketing Representative (Smr)Role & Responsibilities:- Calling Existing Customers For Vehicle Service Reminders And Follow-Ups- Generating And Confirming Service Appointments (Pms / Paid / Free Service)- Updating Customer Interaction Details Accurately In Crm- Ensuring Daily Calling Targets And Appointment Targets Are Achi. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : Marathi, Hindi, English

Day-to-day work

• You will follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• You will handle inbound and outbound customer calls, chats or emails.
• Escalate complex cases to the right team within the SLA

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Good knowledge of Domestic, English, Hindi, Marathi and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: Marathi, Hindi, English
• A polite, calm under pressure attitude

Salary and benefits

You will be paid ₹14,000 – ₹25,000 per month.

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Employment type: Full time
• Vacancies: 10
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Excell Autovista Private Limited (Excell Autovista (P) Limited).