Tellecaller

Excell Autovista Private Limited (Excell Autovista (P) Limited) is hiring a Tellecaller in Thane, Mumbai. 20 candidates will be hired for this role. Salary is up to ₹25,000/month.

Note from the employer

Job Title: Service Marketing Representative (Smr)Role & Responsibilities:- Calling Existing Customers For Vehicle Service Reminders And Follow-Ups- Generating And Confirming Service Appointments (Pms / Paid / Free Service)- Updating Customer Interaction Details Accurately In Crm- Ensuring Daily Calling Targets And Appointment Targets Are Achi. 1 - 2 Years Experience Compulsory. | Type : Outbound, Domestic | Languages : Marathi, Hindi, English

Salary and benefits

You will be paid ₹14,000 – ₹25,000 per month.

Candidate profile

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of Domestic, English, Hindi, Marathi and Outbound
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound, Domestic
• Languages: Marathi, Hindi, English
• Someone polite and patient

What you will do

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.

Job at a glance

• Location: Thane, Mumbai, Maharashtra
• Work mode: Work from office
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 20
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Excell Autovista Private Limited (Excell Autovista (P) Limited) reviews applications regularly.