Customer Care Executive

Excellence Hiring Solution Private Limited is hiring a Customer Care Executive in Sector 11 - Faridabad, Delhi. The pay goes up to ₹15,000/month. 2 candidates will be hired for this role. Great for first-time job seekers.

Employer’s description

We Are Hiring Telecallers Apply Now. Type : Inbound, Outbound, Sales | Languages : Hindi, English

Roles and responsibilities

• Log every interaction and its outcome in the support system
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• You'll identify upsell opportunities where relevant.
• Escalate complex cases to the right team within the SLA

Salary

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

What we are looking for

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English, Hindi, Inbound, Outbound and Sales
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Sales
• Languages: Hindi, English
• A calm under pressure, patient attitude

Job at a glance

• Work location: Sector 11 - Faridabad, Delhi, Delhi
• Work type: On-site
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Excellence Hiring Solution Private Limited reviews applications regularly.