Tele Caller

Join Excellent Certification Pvt. Ltd. as a Tele Caller in Vidyavihar West, Mumbai. The team is filling 2 vacancies. Salary is up to ₹25,000/month.

In the employer’s words

Making Outbound And Taking Inbound Calls To Promote Products/Services, Generate Sales Leads, And Handle Customer Inquiries Or Complaints. Key Responsibilities Include Explaining Features, Persuading Customers, And Maintaining Accurate Records Of Calls And Customer Data. 1 - 2 Years Experience Compulsory. | Type : Sales | Marketing | Languages : English, Hindi, Marathi

Candidate profile

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Marathi, Marketing and Sales
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Marketing
• Languages: English, Hindi, Marathi
• You are patient and calm under pressure

Salary and benefits

The salary for this role is ₹15,000 – ₹25,000 per month.

Key responsibilities

• You'll meet quality, call-handling and satisfaction targets.
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Position details

• Location: Vidyavihar West, Mumbai, Maharashtra
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Excellent Certification Pvt. Ltd..