Quality Analyst

A new Quality Analyst role is open at Excellent Pro HR, Mahape, Mumbai. There are 2 open positions. You can earn up to ₹35,000/month.

Employer’s description

Participates In Design Of Call Monitoring Formats And Quality Standards.Performs Call Monitoring And Provides Trend Data To Site Management Team.Uses Quality Monitoring Data Management System To Compile And Track Performance At Team Andindividual Level.Monitors Email Customer Contacts.Participates In Customer And Client Listening Programs To. More Than 2 Years Experience Compulsory.

Roles and responsibilities

• Raise issues early and suggest practical fixes
• Maintain a professional attitude with customers and colleagues
• Complete assigned tasks accurately and on time.
• Follow company processes and safety guidelines

Salary and benefits

The salary for this role is ₹20,000 – ₹35,000 per month.

Requirements

• 2+ years of experience in a similar role
• Education: 12th Pass
• Skills: Teamwork, Time management, Problem solving, Basic computer use
• Basic English
• More Than 2 Years Experience Compulsory.
• You are punctual and reliable

Position details

• Work location: Mahape, Mumbai, Maharashtra
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 2
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Apply today and take the next step in your career with Excellent Pro HR.