Telecaller Collection Executive

A new Telecaller Collection Executive role is open at Excello Hub Services Pvt.Ltd, Thane, Mumbai. The team is filling 20 vacancies. You can earn up to ₹22,000/month.

In the employer’s words

Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. 1 - 2 Years Experience Compulsory. | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English

Pay and perks

Compensation: ₹20,000 – ₹22,000 per month.

Skills and qualifications

• 1–2 years of relevant experience
• Education: Tenth Pass
• Skills: Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, Hindi, English
• You are patient and polite

Roles and responsibilities

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• You will escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant

Quick facts

• Job location: Thane, Mumbai, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Job type: Full time

Apply today and take the next step in your career with Excello Hub Services Pvt.Ltd.