Travel Consultant

Join Exclosure Holidays as a Travel Consultant in Nowhatta, Srinagar. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Roles and responsibilities

• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Salary and benefits

The salary for this role is ₹10,000 – ₹12,000 per month.

Eligibility

• Ideal for freshers starting their career
• Education: 12th Pass
• Skills: Complaint handling, CRM tools, Typing speed, Verbal communication
• Basic English
• Freshers can apply

Quick facts

• Work location: Nowhatta, Srinagar, Jammu and Kashmir
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: On-site
• Openings: 1
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Click Apply to send your profile to Exclosure Holidays. It takes less than a minute.