Customer Care Executive

Execution Force Private Limited wants to bring on a Customer Care Executive for its Dwarka Sector 3, Delhi team. The team is filling 4 vacancies. You can earn up to ₹25,000/month. Freshers can apply.

Employer’s description

Handle Customer Queries Related To Driver Services, Resolve Issues Between Customers And Drivers, Provide Service Information, And Ensure Customer Satisfaction Through Clear Communication And Quick Problem-Solving. Type : Outbound, Domestic | Languages : Hindi, English

What we are looking for

• No prior experience needed — freshers can apply
• Education: 12th Pass
• Comfortable with Domestic, English, Hindi, Outbound
• Male Only
• Good English
• Freshers can apply
• Type: Outbound, Domestic
• Languages: Hindi, English
• A customer-first, patient attitude

What you get

Salary: ₹19,000 – ₹25,000 per month, based on skills and experience.

Day-to-day work

• You'll resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Job details

• Job location: Dwarka Sector 3, Delhi, Delhi
• Job type: Full time
• Openings: 4
• Working hours: 9:00 AM - 6:00 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based

Interested? Apply now on BetterJobs with your resume — Execution Force Private Limited reviews applications regularly.