Customer Care Executive

Execution Force Private Limited wants to bring on a Customer Care Executive for its Dwarka Sector-3, Delhi team. You can earn up to ₹25,000/month. There are 5 open positions.

Note from the employer

We Are Hiring A Customer Experience Executive (Cx) Who Will Be Responsible For Calling Customers And Collecting Feedback About Their Ride Experience To Improve Service Quality. 1 - 2 Years Experience Compulsory. | Type : Outbound | Marketing | Languages : Hindi, English

Compensation

Compensation: ₹21,000 – ₹25,000 per month.

Your responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Who can apply

• 1–2 years of relevant experience
• 12th Pass or equivalent
• Good knowledge of English, Hindi, Marketing and Outbound
• Male Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: Outbound
• Marketing
• Languages: Hindi, English
• You are patient and polite

Job at a glance

• Location: Dwarka Sector-3, Delhi, Delhi
• Openings: 5
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Execution Force Private Limited reviews applications regularly.