Customer Care Executive

Expert Car Scanner wants to bring on a Customer Care Executive for its Meerut Cantt, Meerut team. You can earn up to ₹13,000/month.

Note from the employer

Customer Support. Marketing

Roles and responsibilities

As a Customer Care Executive, your work will include:

• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• Log every interaction and its outcome in the support system

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Marketing
• Good English
• Freshers can apply
• Marketing
• A calm under pressure, polite attitude

Salary and benefits

The salary for this role is ₹9,000 – ₹13,000 per month.

Quick facts

• Location: Meerut Cantt, Meerut, Uttar Pradesh
• Interview timings: 11:00 AM - 4:00 PM | Tuesday to Saturday
• Job type: Full time
• Openings: 1
• Shift: 9:30 AM - 7:00 PM | Monday to Saturday
• Work mode: On-site

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