Customer Care Executive

Start your next role as a Customer Care Executive with EZI DRIVE TOURS AND TRAVELS PRIVATE LIMITED (Ezi Drive) in Marathahalli, Bengaluru. No experience? You can still apply. There are 5 open positions. The pay goes up to ₹17,000/month.

Note from the employer

Inbound And Outbound Calls. Type : Inbound, Outbound, Domestic | Languages : English, Tamil, Kannada

Who can apply

• Open to freshers
• Below 10th or equivalent
• Good knowledge of Domestic, English, Inbound, Kannada, Outbound and Tamil
• Basic English
• Freshers can apply
• Type: Inbound, Outbound, Domestic
• Languages: English, Tamil, Kannada
• Someone calm under pressure and customer-first

Roles and responsibilities

• Resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• You will meet quality, call-handling and satisfaction targets.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

What you get

Compensation: ₹16,000 – ₹17,000 per month.

Job at a glance

• Location: Marathahalli, Bengaluru, Karnataka
• Work type: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 5
• Job type: Full time

Click Apply to send your profile to EZI DRIVE TOURS AND TRAVELS PRIVATE LIMITED (Ezi Drive). It takes less than a minute.